This Privacy Policy describes how bed939 ("we", "us", "our") collects, uses, stores, shares, and protects the personal information of registered players and visitors to the bed939 platform. We are committed to handling your data with care, transparency, and in accordance with internationally recognised data protection principles. By registering a bed939 account or using our services, you consent to the practices described in this Policy.
1.1 bed939 operates the online casino and sports betting platform accessible at bed939.com. For the purposes of this Privacy Policy, bed939 acts as the data controller in respect of the personal information collected from players and visitors to the Platform. This means bed939 determines the purposes for which your personal data is processed and the manner in which it is processed.
1.2 Questions, requests, or complaints regarding the handling of your personal data should be directed to the bed939 Data Protection contact detailed in Section 13 of this Policy.
2.1.1 When you create a bed939 account, we collect the information you provide during registration, which typically includes: full name, date of birth, email address, username, password (stored in hashed form only), residential address, phone number, and preferred currency (PKR). This information is necessary to create and manage your account and is required to complete the registration process.
2.2.1 As part of our Know Your Customer (KYC) process, which is required before processing withdrawals, bed939 may collect copies of government-issued identity documents such as a Computerised National Identity Card (CNIC), passport, or driver's licence; proof of address documents such as a utility bill or bank statement; and, where required for enhanced due diligence, source of funds documentation. Copies of these documents are stored securely and are used solely for identity and age verification and compliance purposes.
2.3.1 When you make a deposit or withdrawal via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, UnionPay, or USDT TRC20, bed939 collects transaction reference numbers, payment method identifiers (e.g., mobile wallet numbers or partial card numbers), transaction amounts, timestamps, and processing status. Full card numbers and full bank account credentials are never stored on bed939 servers – these are handled exclusively by our PCI-DSS-compliant payment processing partners.
2.4.1 bed939 maintains a record of all bets placed, casino game rounds played, deposit and withdrawal transactions, bonus activations, and promotional credits associated with your account. This data is used for account management, dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
2.5.1 When you access the bed939 Platform, we automatically collect certain technical information, including: IP address, browser type and version, operating system, device type, referring URL, pages visited, time spent on pages, session duration, and clickstream data. This data is used to maintain Platform security, detect fraud, improve user experience, and generate aggregate analytics.
2.6.1 When you contact bed939 customer support via live chat, email, or any other channel, we retain a record of the communication, including the content of messages and any attachments provided. This is used to handle your query, maintain service quality, and, where relevant, as evidence in dispute resolution.
bed939 uses personal data collected from players for the following purposes:
bed939 processes your personal data on the following legal bases:
5.1 bed939 does not sell or rent your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of third party for the purposes described in this Policy:
5.2 All third-party service providers engaged by bed939 are contractually obligated to process personal data only for the purposes specified and to maintain appropriate technical and organisational security measures.
6.1 bed939 uses cookies and similar tracking technologies (including session tokens, local storage, and analytics identifiers) to maintain login sessions, remember user preferences, detect fraudulent access, and analyse Platform usage patterns.
6.2 The following categories of cookie are used on the bed939 Platform:
6.3 You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the bed939 Platform.
7.1 bed939 retains personal data for as long as your account is active and for a period thereafter as required by applicable law, regulatory obligations, or legitimate business purposes including dispute resolution. As a general guide:
7.2 When data is no longer required for any lawful purpose, bed939 securely deletes or anonymises it.
8.1 bed939 implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 While bed939 takes reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your bed939 login credentials and for notifying us immediately if you suspect any unauthorised use of your account.
9.1 Subject to applicable law, you may have the following rights in respect of your personal data held by bed939:
9.2 To exercise any of the above rights, please contact bed939 customer support via live chat or the email address in Section 13. bed939 will respond to valid requests within 30 calendar days. In some cases, particularly for complex requests, this period may be extended by a further 30 days, and you will be informed of any extension.
10.1 The bed939 Platform is strictly for users aged 18 years and above. bed939 does not knowingly collect personal data from individuals under the age of 18. If bed939 becomes aware that personal data has been collected from a person under the age of 18, the account will be immediately closed, balances forfeited, and all personal data associated with that account deleted as soon as practicable.
10.2 If you are a parent or guardian and believe that your child has registered a bed939 account, please contact customer support immediately with relevant identification and details of the account.
11.1 bed939 operates internationally and may transfer your personal data to servers, processors, or service providers located outside Pakistan. Where such transfers occur, bed939 implements appropriate safeguards to ensure that your data receives a level of protection consistent with the principles set out in this Policy.
11.2 By using the bed939 Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside Pakistan as described in this Policy.
12.1 bed939 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players by email or via a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page. Continued use of the bed939 Platform following the publication of any amendment constitutes your acceptance of the revised Policy.
For any questions, requests, or complaints relating to this Privacy Policy or the handling of your personal data by bed939, please contact us through the following channels:
bed939 aims to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 30 calendar days.
All data transmitted between your device and bed939 is protected by 256-bit SSL/TLS encryption. Your personal and payment information is never sent in plain text over any network.
bed939 does not sell or rent your personal data to third parties for their marketing purposes. Your data is shared only with service providers who help us deliver the Platform, under strict contractual safeguards.
Identity and age verification (18+) is mandatory before withdrawals are processed. KYC documents are stored securely and used only for compliance and identity verification – never shared for marketing.
You may request access to, correction of, or deletion of your personal data held by bed939 at any time. Submit a request via live chat or the support email and receive a response within 30 days.
Full card numbers and bank credentials are processed exclusively by PCI-DSS-compliant payment partners. bed939 stores only masked identifiers (e.g., last four digits) for reference purposes.
If you have opted in to receive promotional emails or notifications from bed939, you may opt out at any time by contacting customer support. Opting out does not affect your ability to use the Platform.
bed939 is built on trust. From your first deposit via JazzCash or Easypaisa to your latest cricket bet on a PSL match, your personal data is protected at every step. Join thousands of Pakistani players who trust bed939.